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Effective date: 22 April 2026

Envisiondata Private Limited (UEN 202501516N) (“Envision Data,” “we,” “us,” “our”) is committed to protecting personal data in accordance with Singapore’s Personal Data Protection Act 2012 (PDPA). This Privacy Policy explains what we collect, why we collect it, and how we handle it.

1. Data Protection Officer

Our Data Protection Officer oversees PDPA compliance. Direct privacy matters to:

Attention: Data Protection Officer
Envisiondata Private Limited
Email: sales@envisiondatasg.com

2. Personal data we collect

  • Inquiry form data — name, email, company or vessel name, product interest, message
  • Contact data you volunteer — when you call, WhatsApp, or email us
  • Order data — billing and shipping contact, product and airtime selections
  • Technical data — IP address, browser type, pages viewed (via WordPress/Jetpack logs and analytics)

3. Purposes of collection

  • Respond to quote requests and technical questions
  • Process orders, arrange shipping and activation
  • Provide customer support and warranty service
  • Send service-related communications (order status, airtime notices)
  • Improve the website and our services
  • Comply with legal and regulatory obligations

4. Consent

By submitting a form, calling, or emailing us, you consent to our collection, use, and disclosure of your personal data for the purposes stated above. You may withdraw consent at any time by contacting our DPO. Withdrawal may mean we can no longer provide certain services.

5. Disclosure to third parties

We share personal data only where necessary:

  • Website and form hosting — Automattic Inc. (WordPress.com / Jetpack), which may process and store data on servers located overseas (primarily United States)
  • Manufacturers and airtime providers — Iridium, Inmarsat, SpaceX (Starlink), Eutelsat OneWeb, and their distributors, for SIM activation, hardware registration, and warranty service
  • Couriers and logistics partners — for shipping
  • Professional advisors and auditors — under confidentiality obligations
  • Regulators and law enforcement — where required by law

6. Overseas data transfer

Some of our service providers (including WordPress.com) store data outside Singapore. We take reasonable steps to ensure overseas recipients provide a standard of protection comparable to the PDPA, including contractual protections.

7. Access and correction

You have the right to request access to your personal data and to correct inaccurate data. Send requests to the DPO email above. We will respond within 30 days and may charge a reasonable fee for access requests as permitted under the PDPA.

8. Data retention

We retain personal data only as long as necessary for the purposes collected, or as required by law (e.g., tax and accounting records for 5 years under Singapore law). Inquiry data from unsuccessful leads is deleted within 24 months of last contact.

9. Security

We implement reasonable technical and administrative measures to protect personal data, including HTTPS encryption for the website, access controls for customer records, and vendor selection based on security standards.

10. Cookies and tracking

Our website uses cookies and similar technologies. See our Cookie Notice for details.

11. Data breach notification

If a notifiable data breach occurs under the PDPA, we will notify the Personal Data Protection Commission and affected individuals within the statutory timeframes.

12. Changes to this policy

We may update this policy. The “Effective date” above reflects the latest version. Material changes will be posted prominently on this page.

13. Contact

Questions, access requests, corrections, consent withdrawal, or complaints:

Envisiondata Private Limited (UEN 202501516N)
Attention: Data Protection Officer
Email: sales@envisiondatasg.com
Phone: +65 9088 4899

If you are not satisfied with our response, you may contact Singapore’s Personal Data Protection Commission at www.pdpc.gov.sg.